3Com 3103 Manager User Manual

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3Com NBX IP Telephony Solutions R6.0 | North America  
SALES REFERENCE GUIDE  
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NBX V3001R PLATFORM (3C10602A-XX)  
When redundancy is a must, the V3001R is the solution for organizations that require  
maximum uptime, where revenue is tied to the phone system.  
NBX V3000 ANALOG (3C10600B-XX)  
Ideal for small- to medium-sized organizations that require integrated applications with  
easy installation and management.  
Operation in either NBX Call Control mode or Session Initiation Protocol (SIP)  
Redundant, hot-swappable power supplies; optional redundant hard disks (RAID1)  
Standard four ports by 400 hours AA/VM, scalable up to 72 ports  
Dual 10/100 uplink ports; 100 Mbps backplane  
Operation in either NBX Call Control or Session Initiation Protocol (SIP) mode  
Four integrated central office (CO) line ports; one analog station port  
Standard four ports by 400 hours auto-attendant/voice mail (AA/VM), scalable up to 72 ports  
10/100 uplink port; 100 Mbps backplane  
Four-slot expansion chassis for additional analog stations  
1,500 device capacity (stations/trunks)  
o1,r5t0r0undkesvic(Te1c/Eap1a, cPiRtyI,(sBtRatI,ioAnnsa/tlorugn) ks)  
15 Group 2 phone licenses included in base solution  
SIP-ready for business applications and devices  
SIP-ready for applications and devices  
(requires 512 MB memory upgrade 3C10240 for SIP)  
MAKING THE MOVE TO SIP  
CALL CENTERS—Affordable, professional and efficient services that enhance call handling and increase revenue.  
NBX Automatic Call Distribution (ACD): integrated call center application with built-in two-seat agent evaluation license; offers five types of routing  
NBX platforms running R6.0 software operate in  
either standard or Session Initiation Protocol  
(SIP) mode. The standard mode builds on the  
success of generations of NBX platforms, while  
the SIP mode allows interoperability between  
NBX IP telephony solutions and a broad range of  
3Com and third-party SIP-compliant devices and  
applications such as IP Messaging, IP Confer-  
encing and SIP trunking. Customers can start  
out running in standard mode and migrate from  
standard to SIP mode when such a change  
matches their needs.  
algorithms, agent workgroups, detailed reporting, and supervisor status with monitor, whisper, and barge-in capability  
eXchange Call Center: server-based call center application; offers advanced and real-time reporting, wrap-up codes, voice announcement of calls in  
queue, and agent and supervisor desktop software  
EPICCenter from EasyRun: sophisticated call center solution to support multimedia, advanced queuing and routing and inbound/outbound activity.  
ADVANCED APPLICATIONS  
Voice messaging: 400 hours of voice storage standard (non-SIP mode)  
IP Messaging: advanced NBX in SIP mode voice messaging; ships with find me/follow me service and 12 ports enabled (scalable in one-port increments)  
IP Conferencing: hosted bridge for NBX in SIP mode for scheduled and ad-hoc conferences (standard 25-seat license)  
Desktop Call Assistant (DCA): on-screen dialing and contact management software  
Complement Attendant Software (CAS): desktop application that takes the place of an attendant console  
ExecutiveAssistant: designed for executives and sales people, features find me/follow me service, call recording and speech-recognition auto-attendant  
Education Module: auto-dialer for K-12 organizations; offers absentee tracking, malicious call trace and auto-attendant for homework hotlines  
3100 ENTRY (3C10399B)  
Four fixed feature buttons  
Single-line phone service  
3102 BUSINESS (3C10402B)  
18 programmable buttons  
Multiline service  
3106 CORDLESS (3C10406A)*  
Multiline display  
PCXSET (PC SOFTPHONE) (3C10316)  
Windows-based application  
1,000 ft. (305 m) range from  
Single-user license included per  
Ibdaesael ufonritmobile office workers  
INdBeaXlRfo4r.1teolrehwigohrkeerrpslatform  
Ideal for doorway and common  
Full-duplex speakerphone  
Ideal for power users  
areas  
3101 BASIC (3C10401B)  
Four programmable buttons  
Multiline services and display  
Ideal for day-to-day office use  
3103 MANAGER (3C10403B)  
Gigabit PC port  
3107 CORDLESS (3C10407A)*  
Multiline display  
Large, context-sensitive display  
Multiline services and display  
Executive and manager phone  
Long-life battery with two-slot charger  
LEGACYLINK FOR  
Ideal for warehouse and mobile  
NORTEL/ANALOG HANDSETS  
(3C10392 – ANALOG;  
3C10390 – NORSTAR;  
3C10391 – MERIDIAN)  
workers  
3101 W/SPEAKER (3C10401SPKRB)  
Four programmable buttons  
3105 ATTENDANT CONSOLE  
(3C10405B)  
3108 WIRELESS (3C10408A)  
802.11 b/g wireless IP phone  
Works with NBX in SIP mode  
Half-duplex speakerphone  
50-button DSS  
Multiline services and display  
Ideal for day-to-day office use  
Ideal for in-building or  
100 station selections  
Receptionist/call-coverage use  
campus-wide calling  
*Available in North America and Mexico only. **All 3Com IP phones require a phone license (Group 0, 1 or 2) to operate. See the NBX Price List for pricing and ordering information.  

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